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29th April 2026

Making and Breaking Sustainability Habits: Behavioural Insights for Sustainable Tourist Behaviour

This workshop will explore how habitual, often unconscious behaviours within hospitality and tourism contribute to the sector’s substantial environmental impact, and how habit theory can be leveraged to break unsustainable habits and foster pro-environmental ones without diminishing visitor experience.

Habit researchers, hospitality and tourism scholars and industry partners will come together for the workshop and develop new conceptual and empirical directions to apply habit-based solutions to sustainability challenges in tourism.

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Most unsustainable tourist behaviour is not about choices — it’s a matter of habit.

Across tourism and hospitality, many of the behaviours that drive energy use, water consumption, food waste and emissions are not consciously chosen; they’re habits, done ‘on autopilot’. This workshop will focus on how habitual behaviours shape sustainability outcomes in tourism and hospitality — and how habit theory can be leveraged to break unsustainable habits and foster pro-environmental ones without diminishing visitor experience. Industry leaders from hotels, destinations and tourism organisations will come together with academic experts in habit psychology and tourism to redesign habitual behaviour and develop new conceptual and empirical directions to apply habit-based solutions to sustainability challenges in tourism.

ORGANISING COMMITTEE

Dr Marion Karl, Surrey Hospitality and Tourism Management

Professor Ben Gardner, School of Psychology

Dr Pablo Pereira Doel, Surrey Hospitality and Tourism Management

Professor Xavier Font, Centre for Sustainability and Wellbeing in the Visitor Economy

Examples of our work and public engagement include:

  • Industry reports on sustainable practices in hospitality (co-created with booking.com and Accor): Engaging travellers to embrace more sustainable travel
  • Media reports on habit and everyday behaviour:
    • Getting into good breakfast habits (Prof Ben Gardner on the Zoe podcast)
    • Most of our actions are done on autopilot – here’s why that’s not a bad thing (The Conversation)
    • How to stick to your New Year’s resolutions
  • Academic research on habit theory and behaviour change: What is habit, and how can we use it to change behaviour?
  • Research and action agenda on water use in the UK: Saving water via behaviour change

 

Photo by Fadi Alagi on Unsplash

Registration closes on Tuesday 14th April 2026.

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Venue

33 MS 01 and 34 MS 01, Rik Medlik Building

Academic Contact

Dr Marion Karl

Administrative Contact

Sofie Voss

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